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Specialty Finishing Boosts Customer Satisfaction

By Jennifer Creighton and Jim Destefani from Products Finishing
January 22, 2007

Taken from the January, 2006 edition of Products Finishing.

Carefully chosen wet processes allow a mechanical finisher to add value...

Founded in 1961, Rapids Tumble Finish (Eaton Rapids, MI) began business by providing tumbe finish services.  The company later added vibratory processing for deburring, cleaning, burnishing, radiusing and finally in the late 1980's media blasting services.

RTF's only facility is in central lower Michigan.  Its customer base is geographically widespread but heavily automotive.  If you think this doesn't sound like a strategey for success right now, think again.  In April 2005, the company passed a notable milestone: not only did they post record sales, but did it so following 75 quarters of steady growth.  Sales in this record month came from the same diverse sources as they always had: longstanding customers, new customers, OEMs, Tier 1s, job shops that RTF works with reciprocally and from across the Atlantic Ocean.

The company's latest expansion of its capabilities involves two specialty finishing technologies, black oxide and zinc phosphate.  RTF already has customers lined up for both processes...

To read more about Rapids Tumble Finish's new coating lines and the Heatbath® products chosen for their high quality black oxide and zinc phospate coatings, click the PDF icon below.

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